Privacy Policy
Effective Date: June 20, 2025 Last Updated: June 20, 2025
We respect your privacy and are committed to full compliance with the CCPA, COPPA, FTC Act, and GDPR laws and regulation. This policy outlines how we collect, use, share, and store your personal information.
1. Scope & Applicability This Privacy Policy governs personal data collected directly through Palinode Productions LLC, when used by individuals age 13 and older. These Terms are an agreement between you and Palinode Productions LLC. References to “us”, “we”, “our”, and “Palinode” shall mean Palinode Productions LLC. This policy applies when we act as a data controller, i.e., offering services directly to users. It does not apply when we act as a processor for an institution—you would be governed by that institution’s privacy policy.
2. Information We Collect We collect only the following personally identifiable information directly from you:
- Name or Alias
- Email Address
We do not collect payment details or location data.
3. Purpose & Legal Basis for Processing We process your personal information, specifically your name or alias and email address, to create and manage your account, communicate with you about platform-related updates or support, and perform internal analytics to enhance educational outcomes and user experience. Our legal basis for this processing is your consent, as provided during registration, and our legitimate interest in improving the platform. We do not sell your data under any circumstances.
4. Data Sharing & Disclosures We may share aggregated, pseudonymized, or anonymized data with trusted third-party service providers for internal analytics and to improve user experience and learning outcomes. We do not disclose your name or email address to third parties, and we do not sell or rent your data.
5. Data Retention Your information is stored indefinitely unless you explicitly request deletion or correction. We retain data to:
- Track learning progress,
- Maintain continuity of user experience,
- Comply with potential legal obligations.
6. International Data Transfer & Security Data may be stored or processed outside the EU or U.S. We implement Standard Contractual Clauses, EU–U.S. Data Privacy Framework mechanisms, and other legal safeguards to ensure secure international transfers. We employ a variety of physical, technical, and organizational security measures, such as encryption, access control, periodic reviews, and secure hosting, to protect your personal data. [make sure this is accurate]
7. No Tracking or Cookies We do not use cookies or similar tracking technologies, and we do not collect device or location data.
8. Children’s Privacy Our service is intended for individuals aged 13 or older. We do not knowingly collect personal information from children under 13. If you believe a minor has provided us data, contact us immediately.
9. Your Rights Under GDPR & CCPA You have the following rights:
- Access – obtain a copy of your personal data
- Correction – rectify inaccurate or incomplete data
- Deletion (“Right to be forgotten”) – erasure of your data
- Restriction – limit how we use or process your data
- Object – opt out of specific processing (e.g., analytics)
- Portability – receive your data in a machine-readable format
- Non-discrimination – exercise of your rights does not lead to denial of services
To exercise any of these rights, contact us at palinodeproductions@gmail.com. Under GDPR, some requests may be limited if we have overriding legal, regulatory, or contractual obligations. You also have the right to lodge complaints with the relevant Data Protection Authority—in the EU or with the California Attorney General—if you believe your rights are violated.
10. Changes to This Policy We may update this Privacy Policy to reflect changes in law, service, or our data practices. Material changes will be communicated via email and posted on our Platform with a clear “Last Updated” date.
11. Contact Us If you have questions, need help exercising your privacy rights, or wish to request changes to your data, please contact: palinodeproductions@gmail.com Global Privacy Officer [Your Company Address – required for GDPR compliance]